Posted: February 28, 2023
Effective: February 28, 2023
Welcome to First Financial Resources. Here we describe how we collect, use, and handle your personal data when you use our websites, software, and services (‘Services‘).
You may use our Services only as permitted by applicable law, including export control laws and regulations. To use our Services, you must be in the United States and be at least 13 (or older, depending on where you live).
What & Why
We collect and use the following information to provide, improve, protect, and promote our Services.
Account and profile information. We collect, and associate with your account, the information you provide to us (like your name, email address, phone number, payment info, and physical address).
Usage information. We collect information related to how you use the Services, including actions you take in your account. We use this information to provide, improve, and promote our Services, and protect First Financial Resources users.
Device information. We also collect information from and about the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Services. For example, we use device information to detect abuse and identify and troubleshoot bugs.
Cookies and other technologies. We use technologies like cookies and pixel tags to provide, improve, protect, and promote our Services. For example, cookies help us with things like remembering you for your next visit, understanding how you are interacting with our Services, and improving them based on that information. We may also use third-party service providers that set cookies and similar technologies to promote First Financial Resources services.
Marketing. If you contact us for our Services, we will, from time to time, send you information about our Services when permissible. Users who receive these marketing materials can opt out at any time. If you don’t want to receive a particular type of marketing material from us, click the ‘unsubscribe’ link in the corresponding emails or email the support team.
We sometimes contact people who don’t have a First Financial Resources account. If you receive an email and no longer wish to be contacted by First Financial Resources, you can unsubscribe and remove yourself from our contact list via the message itself.
Bases for processing your data. We collect and use the personal data described above in order to provide you with the Services in a reliable and secure manner. We also collect and use personal data for our legitimate business needs. To the extent we process your personal data for other purposes, we ask for your consent in advance or require that our partners obtain such consent.
We may share information as discussed below, but we won’t sell it to advertisers or other third parties.
Others working for and with First Financial Resources. First Financial Resources uses certain trusted third parties (for example, providers of customer support and IT services) for the business purposes of helping us provide, improve, protect, and promote our Services. These third parties will access your information to perform tasks on our behalf, and we’ll remain responsible for their handling of your information per our instructions.
Other First Financial Resources Companies. First Financial Resources shares infrastructure, systems, and technology with other First Financial Resources Companies to provide, improve, protect, and promote First Financial Resources Company Services. We process your information across the First Financial Resources Companies for these purposes, as permitted by applicable law and in accordance with their terms and policies.
Law & Order and the Public Interest. We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to: (a) comply with any applicable law, regulation, legal process, or appropriate government request; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of First Financial Resources or our users; (d) protect First Financial Resources’ rights, property, safety, or interest; or (e) perform a task carried out in the public interest.
Stewardship of your data is critical to us and a responsibility that we embrace. We believe that your data should receive the same legal protections regardless of whether it’s stored on our Services or on your home computer’s hard drive. We will be transparent, fight blanket requests, protect all users, and provide trusted services.
Security. We are dedicated to keeping your information secure and testing for vulnerabilities. We continue to work on features to keep your information safe in addition to things like two-factor authentication, encryption of files at rest, and alerts when new devices and apps are linked to your account. We deploy automated technologies to detect abusive behavior and content that may harm our Services, you, or other users.
Retention. When you sign up for an account with us, we’ll retain information you store on our Services for as long as your account exists or as long as we need it to provide you the Services. If you request to delete your account, we’ll initiate deletion of this information after 30 days. But please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.
Within the United States. To provide you with the Services, we may store, process, and transmit data in the United States. Data may also be stored locally on the devices you use to access the Services.
Your Control and Access of Your Data
If you would like to submit a data access request, request that your personal data be deleted, or object to the processing of your personal data, please email us at [email protected].
Third Party Monitoring
This site is being monitored by one or more third-party monitoring software(s), and may capture information about your visit that will help us improve the quality of our service. You may opt-out from the data that SmartPiXL is collecting on your visit through a universal consumer options page located at https://smartpixl.com/Unsub/unsub.html.
If we’re involved in a reorganization, merger, acquisition, or sale of our assets, your data may be transferred as part of that deal. We’ll notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.